Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • You can find almost all the answers to your questions in the easy–to–navigate Help section incorporated into your Web Control Panel. It offers an immense repository with commonly asked questions and detailed educational articles prepared by our accomplished customer support staff.

  • Top quality support service

  • Educational Videos

  • We have compiled a collection of how–to video tutorials that visually demonstrate how to take care of a common problem connected to your cloud website hosting plans account. You’ll find the tutorials in the Help Center section.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Guarantee

  • All our semi–dedicated servers are backed up by a round–the–clock support service and include a 60–minute support ticket response guarantee. Our skilled technicians will be online 24–7–365 and will resolve any issue that you might stumble upon within maximum 1 hour after the client support ticket submission. In most instances, a reply will be given to you within twenty minutes.