A Control Panel is a tool which is used to manage the content of a website hosting account. Including, but is not limited to, files, e-mail messages, databases, stats as well as other operations carried out with them. The CP provides a web-based interface to control all these things and anything else associated with the website hosting service via different sections where you can access functions through menus and/or buttons. The less complicated to use a CP is, the simpler it shall be for you to handle your web presence altogether. In the general case, the CP is the hosting account’s back office, while a separate billing account is employed to manage payments and domain name registrations - if the company provides that particular service. Trouble tickets could be handled through the billing account or by using an independent system.