Even though the web hosting service supplied by the different companies seems the same, each provider has got a personalized platform with its own modifications and ways to accomplish given procedures. That is the reason why, an info-stuffed knowledge base would be unbelievably helpful both for persons with no previous experience and for technically accomplished individuals who will eventually discover how certain procedures are carried out, but will waste valuable time meanwhile. The objective of such a knowledge base is to help make the hosting service fast and simple to use, sparing users both time and effort. The consequence is more pleased clients, as they can easily find the info they’re searching for, and much less work for the tech support team members, because usually most of the questions and issues that customers have got are already outlined in the knowledge base. Provided that the articles themselves are well-written and encompass more topics, you’ll be able to find out more not only about your account, but also about the hosting service in general.
Extensive Online Documentation in Cloud Website Hosting
All cloud website hosting plans
that we offer feature a comprehensive knowledge base where you can find everything you need to know in regards to your hosting account. Whether you are planning to set up a brand-new MySQL database, to redirect a domain name
by means of an .htaccess configuration file or to create an email account on your desktop PC or smart phone, you can just read our help articles and all the information that you require will be there. When you visit a given section of the Hepsia Control Panel, you can see articles that are relevant to the functions that you can access through it. In case you want to see the complete list of articles and get informed about all the features that Hepsia offers, or simply to read generic info about the web hosting service, you can browse through the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We have done our utmost best to encompass any complication that you might possibly face, but in case you do not find what you are looking for, you can always contact us, as our client support staff is available to you 24x7x365.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia Control Panel, which comes with our Linux semi-dedicated servers
, will allow you to access the detailed online help documentation that we have compiled for you. The articles themselves feature generic information on our hosting services, informational guides about the different functions that you can use, plus troubleshooting instructions that can help you rectify common issues that you may experience. The topics that we’ve covered include practically everything, from easy things such as how to host a brand new domain name in the account, to more intricate ones such as which SSH commands are permitted on the semi-dedicated servers. Relevant articles about the features of a particular Control Panel section will always be available on the right side of the page that you’re on, whilst the full article archive can be accessed through the dedicated Help section.